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Frequently Asked Questions - CryptoCasino Spain

Welcome to our FAQ section. Here you will find clear answers to the most common questions about CryptoCasino and how we use information to help you play informed.

What is CryptoCasino and who is behind this site?

CryptoCasino is an informative guide dedicated to offering Spanish players information about online casinos that accept cryptocurrencies. We are a team of editors and analysts with experience in the online gaming sector and blockchain technology, committed to transparency.

How do you select and evaluate online casinos?

We select and evaluate casinos based on rigorous criteria including security, game variety, user experience, and payment options. We prioritise those that demonstrate a commitment to fair play and player protection, always within the Spanish legal framework.

How does CryptoCasino generate revenue?

This site operates on an affiliate model. When a user registers at a casino through our links and performs a specific action (like making a deposit), we may receive a commission. This practice allows us to maintain the site and offer up-to-date information for free.

Is the information on bonuses and promotions always up-to-date?

We strive to keep information on bonuses and promotions as current as possible, but these offers change frequently. We recommend always verifying the details and terms and conditions directly on the casino's website before accepting any offer.

Who can play and where can I get help if I have problems?

To play at online casinos in Spain, you must be of legal age (18 years old) and legally reside in the country. If you experience gambling problems, we recommend seeking help from specialised organisations such as the Dirección General de Ordenación del Juego (DGOJ) or player support services.

How can I report an error or contact you?

We appreciate your feedback to improve the accuracy of our content. If you spot any errors or wish to contact us, you can do so by sending an email to [email protected].

Are there unlicensed casinos in Sevilla?

The DGOJ licence is national, not municipal. An unlicensed casino is not authorised in Sevilla or anywhere else in Spain; playing from there carries the same protection risks as in any other city.

Does online gambling regulation change depending on the city?

For online gambling, authorisation depends on the DGOJ at a state level. An operator without this licence is not authorised in any city or autonomous community.

Can I play from Bilbao at an unlicensed casino?

The website is usually accessible from Bilbao as from anywhere else, but since it lacks a DGOJ licence, you are not covered by Spanish player protection (RGIAJ self-exclusion, complaints). 18+.

Does my city affect bonuses or payments?

No. Bonus terms, limits, and payment methods are set by each operator; they do not depend on whether you play from Bilbao or Madrid. Always review the conditions published by the operator.